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Samsung forcing out software update to render Note7 batteries rubbish

batter

 

Samsung’s Note7 fiasco has been in headline for some weeks now, most recently when it emerged that the company was working with telecoms companies to cut off the phones from networks in New Zealand. Now Samsung has announced that it is pushing out an update to US users that will limit how much the battery can be charged.

This is not so much a case of limiting the charge to make the phone safer, rather an attempt to annoy Note7 owners who have not yet taken advantage of the ‘refund and exchange’ program to do just that. The hope is that by limiting phone charge to 60 percent, and showing a popup, stubborn Note7 owners will give in and relinquish their handsets.

Samsung has already had a good degree of success in recalling the dangerous smartphone. The company reports that “nearly 85 percent of all recalled Galaxy Note7 devices have been replaced”. To capture the remaining phones, users will essentially be irritated into handing over their potentially explosive phones.

In a statement Samsung says:

We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device.

 

 

betanews.com

11/05/2016

 

Galaxy Note7 Update

Galaxy Note7, Product Exchange Program

As of today, nearly 85 percent of all recalled Galaxy Note7 devices have been replaced through the U.S. Note7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone.

We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone’s ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device.

Any Galaxy Note7 owner who has not yet participated in the U.S. Note7 Refund and Exchange Program should immediately power down their phone and contact their carrier or retailer today.

Media Contact:

Andrew Bowins
Vice President, Corporate Reputation
Samsung Electronics America
a.bowins@sea.samsung.com

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