Lot’s of reports are coming in that Windows 10 users are finding that their audio is no longer working on their computer after installing the latest Windows updates.
Windows Updates have become a complete mess lately, with the latest October 2018 Update deleting user’s files, Patch Tuesday updates causing crashes because of incompatible keyboard drivers, and now users are finding that their audio drivers are broken.
While there has been no word about this from Microsoft, numerous users are posting on Reddit, the Microsoft forums, and Twitter about their audio no longer working after installing this week’s Patch Tuesday updates. Windows 10 just states “No Audio Device is installed”.
I got 3 HP Omen Laptops today that lose sound after the windows update. The driver desapear and OS don’t detect any sound devices.
— Rick (@Bold_Rick) October 12, 2018
@IntelSupport Using Intel Audio Device in my HP Laptop. Getting “No Audio Device is installed” after Windows 10 Update. @MicrosoftHelps is suggesting to follow up with u. Pls help. Thx
— Srinivas S (@srini_sateesh) October 12, 2018
@MicrosoftHelps Windows 10 (1803) ran an update and now my audio driver (Intel High Definition Audio) doesn’t work. Tried to update, didn’t work. Tried uninstalling and reinstalling, still didn’t work. Help??
— Ben (@captain__benny) October 11, 2018
@Windows Installed a new update last night and now I have “no audio output device” installed HELP!! It was working fine before the update last night and I need to get this problem sorted ASAP as I’m in uni and need to watch/listen to recorded lectures to revise!!! pic.twitter.com/d5d6kYGf62
— Megan Evans (@regally_evil) October 12, 2018
Users have tweeted to the Microsoft Twitter account about this problem and they have responded that they are investigating the matter.
According to the reports, this is not an isolated issue and is affecting computer using Realtek, Intel, and other audio drivers. Thankfully, users have come up with a solution on their own, which is described below.
How to fix broken audio in Windows 10
In a Reddit post, a user posted a solution that has been restoring the audio for numerous people who have tried.
1. Open the Windows 10 Device Manager by right-clicking the Start button and then selecting Device Manager as shown below.
2. Scroll down and expand the section called Sound, video and game controllers.
3. You should now see a list of audio devices. Look for a device that has SST as part of the name, right-click on it, and select Update Driver as shown below. For example on my computer it was called Realtek High Definition Audio(SST).
4. A window will open asking if you want to search or browse for a driver. Click on the Browse my computer for driver software.
At the next screen, click on the Next button.
Then select High Definition Audio and click Next.
Your audio should be now be working in Windows 10.
If this does not work, please let us know and we will investigate further.